Turkoise Turks and Caicos

My wife and I had a wonderful stay at Club Med Turkoise. We know the resort is a bit older, but the beach, the turquoise water, the food, and the variety of activities always make it worth coming back.

The Circus team deserves a special mention—Tom, Morgan, Isa were fantastic, professional, and always attentive. We also really enjoyed the water sports team, especially Étienne, Thomas, Tamara, Salu and Graden, who made every activity safe and fun.

One of the highlights of our stay was meeting Alejandro “Andro”, whose good music and positive energy added a great vibe to our evenings. We had a few nice conversations with him and appreciated his friendly attitude.

Overall, the atmosphere, the staff, and the setting made our holiday memorable.
We’ll definitely come back one day!

— Steve & Anna

The beach is great. Not crowded and has soft white sand with clear waters. The resort has a good amount of activities that are included in the stay.

For food, I could typically find a few really good items at every meal after exploring the items a bit. The desserts were just ok in my opinion. I'm happy to see they don't use any plastic and are pretty eco-conscious overall.

Received a great and relaxing massage by Susana. She was very friendly, professional and experienced.

Trova in the food service was exceptionally friendly and helpful.

There were some small annoyances regarding sound, but I'm pretty sensitive to noise. Examples are flagpole banging around (I think that's what it was) during yoga and plumbing noises (I think) in the room. Nights were pretty quiet though which is what really counts.

This resort is beautiful, located on the best beach in the world. Excellent sport facilities, the best scuba in N. America. Great food and entertainment. The staff are friendly and go out of their way to ensure you have a great time. We keep coming back because we have never seen anything better in our travels which have been extensive.

We just spent our Thanksgiving week with our adult daughter there. Some reviews noted the outdated facilities. True, after 45 years of existence, the room looked a bit outdated but perfectly adequate for a relaxing stay. It is also true that the wifi was spotty. We had trouble getting hot enough water at the peak late afternoon showering time. But these deficiencies were all within the tolerable range.

The best part of our stay was our massage sessions. My daughter and I had the VERY BEST massage we've had in our lives. Both Susana and Alma were amazingly good!

The food was generally good but the problem is there is only one restaurant, and it does not open for dinner until 7:00pm and the place becomes a bit like a crowded mess hall at times. If the one and only restaurant began serving dinner at 6:00 I bet the crowd could be evened out a bit. .

Our biggest complaint was, both check-in and check-out times, we had an issue with our room key. it was not fun to walk to our room on the far side of the compound only to find our key not working and had to go all the way back across the compound to have it re-programed at the receptionist and had to walk all the way back---especially if you have to do this at the end of a long traveling day. on the day we left, we extended our stay (for a fee) until 11:00 am but the room key stopped working (even before 10:00 am!) and got locked out of our room after returning from our breakfast. Again we had to do the trek to the receptionist to have my key re-activiated (and there was a long line for guests checking out), so we lost a previous half an hour of our extended time because of the Club Med's defective room key system! We were totally nonplused about it but the worst part was the attitude of the front desk staff who handled the key repragramming. They didn't know what to do to and took a long time to solve the issue and absolutely no words of apology or any courtesey. We understand English was not their native language, but a little "sorry" would have been nice.