Bintan Island Indonesia

All thanks to Benz, Ashay, Chef Asim, Ravi for taking great care of our family during our stay in Bintan Club Med. The food at the restaurant was impressive! The spread was never repeated and the choice of food was curated with considerable for guests with different diets. The service provided was inspiring too! They made the effort to know us and our preferences as well. It surely was a memorable experience and we will be back!

First time and won't be the last time. 2 joining rooms for family of 5 for 6 days. Youngest is 2.5yo.
First day, we were lost. Went to the room, didn't know where to find food while the kids were hungry. Found the snacks by the main bar and the finger food at the beach bar at 4pm, which was closing. Confused till 6.30pm for dinner.

2nd day onwards, older 2 joined the mini club, paid for youngest to attend petit club. Drop off was easy. Pack extra clothes, swim wear, goggles (label them! We lost one of ours), swim diaper for the petit club. Put them in a wet bag and separate the clean extra clothes in ziploc because the swim wear goes into the wet bag.
Big shout out to the mini and petit club teams for handling the kids. They have boundless energy for the kids and a fixed program for the week.

Couple time was great and we could take our time to explore each activity through the days. Joint family activity is at 4pm (you can miss this if you want), so all kids were there and ended off with pick up at 4.45pm. If weather is good by then, head to the beach, towards the left, head to the rocks to see fish, hermit crabs, and quiet waters without the blazing sun.

It so happened that there was wet weather earlier in the day for one of the days, and the kids headed off for a scavenger hunt. That was when head of the circus team Silver, Jamal, and Alicia were in the theater to do the indoor trapeze. Kept thinking it was the same as the flying one outside, and boy was I wrong. It was indoor performance style, so it was step by step guidance, allowing you to try again while taking turns. Good grip strength is highly recommended. I did rock wall and archery that day, and my hand kept slipping. The team was so encouraging! Don't want to spoil the ending of this activity. TLDR: head to the theater at 4pm if it rains for indoor trapeze or juggling. No prior alcohol, no prior injury, no current pain, no sunblock on arms and legs to participate.

The next day was bright and sunny, the kids had a rehearsal for their kids show (amazing event btw) at 4pm. I went to the flying trapeze, and the indoor session helped a lot in terms of expectation and some experience. The momentum made it so different. The goal of the activity is to prep you for the advanced catching session. Do it right, and you can have a go just 1hr15mins later. Silver, Sara, Ovi, and Alicia were there to guide us through the whole process. Safety, following instructions, confidence in the process, good grip strength, good flexibility to enjoy the whole activity.
Massive shout out to the circus team for the spectacular performances in the evenings and creating an unforgettable experience with the trapeze (indoor and outdoor).

Food was great. The live stations should be your main goal. The service is wonderful. Friendly staff who will go all out for you.

Best is to do your own laundry. They have a washing machine and dryer. Buy your tokens from the reception. Bring your own laundry detergent or buy liquid detergent from the L1 store.

Final tip: bring running shoes and crocs/sandals to do all activities. Be brave and try everything Club Med has to offer. If you just want to laze around (not recommended), it's all set up with food and drinks for you as well.

Feature photo of G.O Zan at Archery for being so outgoing and fun <3

We stayed in the newly renovated block, and any minor room hiccups were resolved instantly without impacting our trip at all. The food quality is good and the variety is adequate, featuring a great mix of Chinese, Western, Vegan, Japanese, Korean, and Indonesian cuisines, alongside plenty of fruits and desserts. While some might feel the variety is lacking, the range of different cuisines makes it more than enough.
The sports hall (tennis, basketball, badminton, paddle, pickleball, and squash) is now open 24/7—perfect for avoiding the daytime sun, though watch out for flying insects at night and bring plenty of repellent! I ended up with some strange, longish bites that didn't look like mosquito bites but had the same annoying itch.
A major highlight of our day was the Panorama Bar. They serve excellent coffees and coffee-related mocktails and cocktails, alongside desserts and fruits, all with a stunning view overlooking the sea. Late mornings and lazy afternoons couldn't get any more decadent.
If there is one piece of constructive feedback, it would be the music. After so many visits, it’s the one thing I still can’t quite get used to. The music played at the bar and pool was either unfamiliar or just didn't match the vibe. I recall they used to play chill, lo-fi music, which was perfect for relaxing by the bar and pool, but that was sadly missing this time. Additionally, playing more popular tunes during the post-dinner dance might encourage more guests on the dance floor.
Beyond the all-inclusive activities, food, and drinks, Club Med is best known for its hospitality, and Club Med Bintan showcases this to perfection. From the ferry terminal pickup to the final drop-off, the service was seamless and warm.
A huge thank you to Adrian & Coco-san (Reception), Benz (Restaurant), Julie (Aerial Yoga), Kawi (Water Sports), and Roi (Bar—thanks for the Mama Milkshake!). A special shoutout to the trapeze team—Silver, Sara, Jamal, Sanndy, and Ovi—who were absolutely fantastic with the kids. We are sorry we can't name everyone, but every single staff member we encountered was incredibly kind and welcoming.
Thank you to the entire team for making our holiday so memorable, and kudos to Jose for his amazing leadership. The hospitality across the entire resort is flawless. We’ll definitely be back again soon!

Overall our dining experience at Club Med Bintan absolutely exceeded expectations for an all-inclusive resort. We spent most of our time at The Waterfall. Instead of standard, bland buffet trays, we loved the live cooking stations where international chefs plated fresh dishes nightly. The rotating themes meant we never got bored—one night was fresh seafood and local Indonesian staples like beef rendang, and the next featured excellent Indian curries and Japanese sashimi.
Great service level provided by the team as well!
Kudos to Arun, Benz, Chef Ashim and Ravi!

Third trip to club med bintan, very good n nice memories happened during the stay. Most memorable experience is jun 14-17 jun 2026 trip. Services and attention from the staff are tip top. Special thanks Coco, Benz, Arun, Ari & Chef Ashim. Service standard is Superb by these individuals. Special dinner arrangement by Benz, Arun & chef Ashim is very much appreciated!